If for any reason you are not satisfied with your product, you have 60 days from the date of purchase to return it and request a refund. Below are the conditions for returning products purchased on vigorpeak.online:
A return authorization must be requested and approved within 60 days of your purchase date.
Send the item back and then email us the tracking number so we can track your return. Return shipping costs must be covered by you. You must return the product within 14 days of receiving the return address.
To be eligible for a refund, returned products must be in good condition (not damaged or broken). All products—whether opened or unopened—must be returned with all originally included accessories.
Once we receive and inspect your return, we will send you a confirmation email. If your return is approved, your refund will be processed and credited to your original payment method within a few days.
Note: Please do not send your purchase back to the manufacturer.
If you have not received your refund yet:
If you have done all of this and still have not received your refund, please contact us at [email protected]
Only regularly priced items may be refunded. Unfortunately, sale items cannot be refunded.
If the item was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be emailed to you. If the item was not marked as a gift at the time of purchase, or if the gift giver had the order shipped to themselves, the refund will be sent to the gift giver.
Contact our customer support team at: [email protected]